Lifting the Barriers on Disability

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University of Ottawa

In the past decade, our university has grown in many ways. We are now the largest bilingual university in the world, our programs have increased to more than 450, in every field of human endeavour, and our plan for the future aims to strengthen every element of student connection. At the University of Ottawa, we offer our students a truly unique educational and cultural experience. (source)


Access Service

Access Service works collaboratively with our university community to facilitate the academic accommodation process.

Access Service is responsible to assess, establish, and implement appropriate academic accommodations for students who have a disability with respect and reliability, while adhering to the University of Ottawa's policies, procedures, and administrative regulations, as well as Human Rights legislation. (source)


Academic Resources

Mandate: What We Do

  • Provide prospective students information regarding our service.
  • Inspire community members to promote academic accommodation, accessibility, and inclusion.
  • Facilitate the transition and integration of students who have a disability to University with outreach, programs, workshops, and activities.
  • Assess and establish appropriate academic accommodation plans for students who have a disability and who need academic accommodation.
  • Generate a "Confirmation of Academic Accommodation" letter (CAM); the CAM letter is an official letter that validates academic accommodation needs.
  • Collaborate with community members to facilitate the implementation of reasonable and appropriate academic accommodation.
  • Provide advice regarding disability-related services and equipment.
  • Provide assistive technology and service coordination.
  • Provide academic interpretation coordination services.
  • Provide academic transcription services.
  • Provide adapted evaluations, including midterm and final exams.
  • Assist with the applications for outside sources of funding for academic accommodations costs (e.g., BSWD).
  • Provide information and referral to campus and community resources.
  • Promote student self-awareness, self-determination, and self-advocacy.
  • Provide skill-building opportunities (workshops and individualized skills development sessions).
  • Provide leadership in technological advancements to facilitate the accommodation processes (New 2013 – Ventus: Student Service Management Suite)
  • Track retention and success rates in order to provide leadership in the identification and resolution of barriers preventing success within the post-secondary education realm.
  • Work co-operatively and in consultative capacity with the university community to support services, research, teaching, and program initiatives, which relate to students who have disabilities and their academic success.
  • Serve as a resource to the university community seeking information regarding appropriate academic accommodations and associated processes.

What Type of Documentation is Needed?/How Do I Apply?

To register with Access Service, a student must provide documentation confirming the presence of a disability or bona fide medical condition and whether the disability or condition is permanent or temporary.

Students who need academic accommodations are asked to provide documentation from a qualified professional. This important documentation helps Access Service assess and establish a student's individual academic accommodations.

The documentation must describe the student's disability-related academic functional limitations.

The type of qualified professionals and documentation depends on the nature of the disability.

To view Documentation Grid and Forms, please click on this page.

Additional Information

The Transition Program provides to students with disabilities an introduction to the postsecondary learning environment as well as an opportunity to smooth the academic transition from secondary to postsecondary school.

By registering for the Transition Program, students can participate in three different stages of transition events completely free of charge!

To learn more about this program and its stages, please click on this page.